The House Call

A benefit of the concierge practice.

Retired orthopedic surgeon Dr. Thomas Williams was not feeling well. He was not in any pain, and thought it might help to get some sleep. When his wife, Nancy Schauer, realized he had slept for 24 hours, she wasn’t sure what to do. She considered calling the paramedics because it was the weekend, but decided to call Thomas’ doctor first and ask for his suggestion.

Photo by Fred Bellet.

Thomas and Nancy appreciate the concierge model of medical practice.

“I called our family doctor because I didn’t know what to do,” remembers Nancy. “He said he would meet me at the office. But I couldn’t get Thomas to move in bed, much less get out of it, so Dr. Zimmer came here instead.”
Thomas’ doctor is Michael A. Zimmer, MD, a board-certified
internist with Zimmer Medical Services in St. Petersburg. Dr. Zimmer offers a model of medical practice called concierge medicine. This model is based on a limited membership, so physicians can spend more time with patients, allowing for more personalized patient care.

Immediate Treatment

“Nancy called me on a Sunday afternoon and asked me to come over,” recalls Dr. Zimmer. “I took my little black bag with instruments for a physical examination and headed over there. I took a history and examined Thomas. He had pneumonia and needed to be treated immediately. I formulated a treatment plan and put it into action.”
From his laptop, Dr. Zimmer sent electronic prescriptions to Thomas’ 24-hour pharmacy, and Nancy picked them up so treatment could begin immediately. Thomas’ condition required anti-inflammatory and antibiotic medications, as well as medication for his nebulizer breathing treatment.
“The morning after the house visit, I got a phone call saying Thomas was doing ninety-nine percent better, which was great news,” reports Dr. Zimmer.
The house call is not a conventional method of providing care in today’s health care environment. However, the concierge concept enables doctors to provide that service in appropriate circumstances.
“By having a reduced number of patients, it frees up more of my time,” explains Dr. Zimmer. “In the traditional practice model, I would never be able to make a house visit. Now, my schedule is structured so I can if necessary. I can better personalize the care I provide.”

“It was really helpful to be able to call Dr. Zimmer and have him come over.” – Nancy

Dr. Zimmer impressed Thomas and Nancy with his willingness to make a house call in their situation. They’re very pleased with the doctor’s practice model and personalized care.
“Dr. Zimmer’s house call was fabulous,” states Nancy. “He treated Thomas with the medicines he would have gotten in the hospital without having to go to the hospital.”
“I was incoherent, so I don’t remember much,” adds Thomas. “I only know Dr. Zimmer showed up in my condo. He treated me and kept me out of the hospital. I probably saved Medicare seven or eight days in the hospital,” comments Thomas. “All the treatment I would have gotten there I did myself, and I was much more comfortable at home. It was a win-win situation for everybody. The concierge concept worked much better.”

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    • Zimmer Medical Services

      The mission of Zimmer Concierge Medical Membership has always been to provide excellent, evidence-based, advanced medical care in a compassionate and individualized manner. We understand that the little details matter when it comes to your he... Read More

    • Michael A. Zimmer, MD, FACP

      Michael A. Zimmer, MD, FACP, is board certified by the American Board of Internal Medicine and is a fellow of the American College of Physicians. Dr. Zimmer completed his undergraduate studies at Temple University in Philadelphia, where he grad... Read More