Lifetime Achievement

Emergency treatment plan earns practice new patient for life.

As it is with a jeweler, a watchmaker or a surgeon, the job of assembling the injection pens that a diabetic or someone with epilepsy might use requires a delicate touch and a highly trained hand, the kind Charles Mungin possesses.

Photo courtesy of Charles Mungin.

Charles Mungin

Charles, 48, spends his days manufacturing not only injection pens but other small, personal medical devices for a major pharmaceutical company. His interests away from work suggest there is a more rugged, adventurous side to Charles’ nature as well.

“I’m a football fan,” Charles reveals “My favorite college team is Florida State University, and my favorite pro team is the Pittsburgh Steelers. Other than that, I like to go to the movies a lot. I especially like action movies.”

Though not to the same degree as those encountered by action movie protagonists, Charles nevertheless faced a harrowing challenge all his own not long ago. It was a challenge that began one night while he was enjoying a quiet dinner at home.

“I don’t remember what it was that I was eating, but I took a bite, and part of one of the teeth on the right side of my mouth just broke off,” Charles says. “But that wasn’t all. I had a filling in that tooth, and when the tooth broke, the filling fell out.”

Like an undaunted action-movie hero, Charles tried at first to carry on as normal and ignore the discomfort caused by his broken tooth and lost filling. After a couple of days, though, he decided discretion was indeed the better part of valor.

“I just kind of dealt with it for a couple of days, mostly eating on the other side of my mouth, but if air got in there or I drank something cold, it really agitated that tooth and made it even more uncomfortable,” Charles says.

“I decided I needed to see a dentist. The only problem was, I didn’t have a regular dentist at the time. I hadn’t been to one in several years, so I started looking for a dentist near me. That’s how I found Dr. Fatmi.”

Dr. Fatmi is Naved Fatmi, DMD. He is the founder of Town Square Dentistry in Boynton Beach, where emergency cases such as the one presented by Charles are welcomed, and specialties such as cosmetic and implant dentistry are practiced.

Lifetime Dental Care

“When someone comes in with an emergency or is in a great deal of discomfort the way Charles was, we do what we can to accommodate that patient and squeeze them into the schedule because we understand what they’re going through,” Dr. Fatmi says.

“Tooth pain and discomfort are not easy to deal with, so instead of reappointing them for the next week and giving them antibiotics to get them through the next few days, we’ll move things around so we can get them out of discomfort that very same day.

“Once we’ve done that, we try to make them a patient of record with our practice and adopt them into what we call our Lifetime Dental Care program, which is designed to adjust and grow with each patient as their needs change.

“That’s the best way to avoid these weekend emergencies and make sure your hygiene is up to date and your fillings and crowns, if you have any, are not fracturing or deteriorating. It’s a unique approach to comprehensive dentistry that can be applied to individuals as well as whole families.”

Dr. Fatmi’s initial goal in treating Charles was to get him out of his emergency situation. That required the repair of not one but two broken teeth – an upper right second molar and an upper right second bicuspid. Before beginning work on those teeth, Dr. Fatmi was apprised of another issue.

Though there is never a good time for someone to suffer a broken tooth, the timing of the two breaks Charles suffered came not a moment too soon because his dental insurance was scheduled to run out in a matter of days.

That and the fact that Charles needed some general maintenance done but wanted to avoid dragging the repair work out over a long series of appointments added a sense of urgency to the equation. It was a problem Dr. Fatmi was totally prepared to solve.

By sharing the workload with his associate, Christiane Murillo, DMD, Dr. Fatmi was able to complete all the work that needed to be done to bring Charles’ oral health back into proper order in the short time frame he had to work in.

Good Timing

That work began with the repair of Charles’ two broken teeth. Both of the breaks were extensive, Dr. Fatmi reports, too extensive to be repaired with fillings. As a result, Dr. Fatmi opted to repair both teeth by putting crowns on them.

“We opted for crowns to avoid doing root canals,” Dr. Fatmi explains. “If a tooth is broken and it’s caught early, a crown can save the tooth. If it’s delayed and the fracture of the tooth is deeper, you end up needing to do root canals.

“So anytime someone breaks a tooth, even if there’s not a great deal of pain or discomfort associated with it, it’s always beneficial to come in and get it repaired and get the crowns done as soon as possible before it turns into a root canal.

“As far as I’m concerned, Dr. Fatmi is my dentist now. I won’t go see anyone else.” – Charles

“So Charles was smart to come in when he did, and he was fortunate that we were able to take care of both of the broken teeth and get him out of his discomfort. Then, over the next few days, we were able to complete the treatment plan.”

That plan included replacing some old fillings, perfecting Charles’ bite by improving the connection between several upper and lower back teeth and completing a deep cleaning of Charles’ teeth and gums. He has since been placed on a regular maintenance schedule.

Charles says that prior to meeting Dr. Fatmi, he had a strong aversion to dentists. That’s one of the reasons he hesitated to seek help for his broken teeth and had previously gone so long without visiting a dentist. That aversion is now gone.

“I love the people at Town Square Dentistry and highly recommend them to anyone,” Charles enthuses. “Their customer service is excellent, and everyone is very professional. They did a great job with me, and I couldn’t be happier.

“That’s why, as far as I’m concerned, Dr. Fatmi is my dentist now. I won’t go see anyone else.”

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    • Town Square Dentistry

      Town Square Dentistry provides full service dental care in east Boynton Beach. Their state-of-the-art dental office provides comprehensive dental services including cosmetic, restorative and general dental procedures. Do you have a dental e... Read More

    • Naved Fatmi, DMD

      Naved Fatmi, DMD, is a highly trained general, restorative and cosmetic dentist who received his Doctor of Dental Medicine degree from the University of Florida College of Dentistry in Gainesville. He founded Regency Court Dentistry in 2012 an... Read More

    • Christiane Murillo, DMD

      Christiane Murillo, DMD, is a general, restorative and cosmetic dentist who received her bachelor’s degree from the University of Florida and her dental degree from the University of Pittsburgh School of Dental Medicine. Dr. Murillo perf... Read More