Hear Better and Live Better

Michigan-born Michael Day has had issues with his hearing for years. In the mid 1990s, he bought a pair of hearing aids but was unhappy with them. The devices didn’t fit comfortably, so he returned them and never got new models. He was determined to live with his hearing loss, but his hearing only grew worse over time.

Photo by Jordan Pysz.

Michael is enjoying life to the fullest again.

“Eventually, I started having trouble hearing in almost every environment, including in restaurants and even in my living room,” shares Michael. “If the TV was turned up so I could understand the dialogue, I couldn’t hear my wife talking to me. I was having trouble hearing my wife all the time, and it was getting very frustrating for her.
“My hearing loss affected me in everyday situations, as well. At the store, the cashier would ask if I wanted paper or plastic, and I’d be digging around in my wallet or unloading the cart. I heard the voice noise. I heard someone speak, but I couldn’t tell what they were saying, and I didn’t know they were talking to me.
“It finally got to the point where I figured it was time to see a doctor for an evaluation. Trinity Hearing and Balance Center was on my insurance plan and it happened to be close to my home, so I decided to go there.”
At Trinity Hearing & Balance Center, Michael met with Kelly Hansen, AuD, a certified doctor of audiology. Dr. Hansen immediately impressed Michael with her intelligence and her thorough approach to evaluating his hearing loss and his needs.
“Dr. Hansen is very knowledgeable,” Michael says. “I mean, she didn’t just give me a hearing test. We did a survey so that she could find out where I find it most difficult to hear and if I have an active or sedentary lifestyle.
“She also asked what type of environment I’m most often in during the day, and she took all that into account in assessing my situation. After that, I had no doubt she was going to take care of my hearing problem.”

Thorough Evaluation

Dr. Hansen’s examination of Michael extended beyond the hearing test and survey of his lifestyle and daily living environment. She also did some physical examinations to determine the root cause of Michael’s hearing loss.
“I checked to make sure he didn’t have wax in his ears, then did testing to make sure there was nothing functionally wrong with his middle ear, such as fluid in the ear,” Dr. Hansen explains. “I also made sure there was nothing medically going on.”
Dr. Hansen determined that Michael’s hearing loss stemmed from nerve damage and that he would benefit from hearing aids. The hearing aids, she noted, would improve not only Michael’s hearing but his overall quality of life.

“I haven’t heard birds chirping in forty years. Now, they’re so loud, I walk outside and almost want to say, Would you all shut up?” – Michael

“When people with hearing loss are missing out because they’re not hearing family members and friends, they tend to withdraw,” educates Dr. Hansen. “It can make them depressed, and they may give up doing the things they enjoy because they can’t hear. Fitting these people with hearing aids restores their lifestyle and, as a result, improves their quality of life.”
Michael was given his choice of five different hearing aid options. Upon first being fit for the pair he chose, Michael could not believe what he was experiencing. He was so happy, he became emotional.
“I cried. I honestly cried,” Michael admits. “With the hearing aids in, I could hear clearly. I could hear things I haven’t heard in years. I could actually hear somebody whisper.”
“When I turned on his hearing aids, Michael got tears in his eyes,” verifies Dr. Hansen. “It was amazing to see this grown man tearing up. He was able to hear his wife right away. That was great for us to see.”

Unique Philosophy

It is Trinity Hearing & Balance Center’s philosophy and dedication to patient care that sets it apart from other hearing centers.
“Trinity Hearing and Balance Center is proud to be an AudigyCertified™ practice,” declares Dr. Hansen. “We are one of only two hundred and fifty clinics in the nation to hold this certification.
“AudigyCertified professionals are among the country’s most experienced hearing care professionals, its members possessing some of the industry’s highest credentials. Our expertise is measured by our commitment to patient satisfaction, continuing education and the expert application of current technologies.
“Many patients who have gone through our Patients for Life™ program experience greater satisfaction with their hearing technology and a greater quality of life.”

Chirping Birds

The first week Michael had his new hearing aids, he and his wife went to his wife’s sister’s house in Venice to spend the weekend. The sister’s house has an open floor plan with high ceilings, and Michael always had difficulty hearing in the home because it echoed.
“Before, when I tried talking to my brother-in-law, I only heard mumbles and couldn’t tell what he was saying,” relates Michael. “That weekend was the first time I sat in the living room and was able to carry on a conversation with my brother-in-law, who was sitting on the other side of the room. And the TV was on. It was quite moving. I darn near started crying.”
With the help of his new hearing aids from Trinity Hearing & Balance Center, Michael says that in addition to his hearing being much better, his overall quality of life has improved as well.
“When I get up in the morning, I put in my hearing aids and turn on the TV,” he states. “I usually have to turn it down from the night before. I can hear my wife get out of bed and the dog walking across the floor, all sounds that someone with normal hearing never misses.
“I often work in the garage or out in the yard. When I do, I hear the birds. I haven’t heard birds chirping in forty years. Now, they’re so loud, I walk outside and almost want to say, Would you all shut up?”
“Michael also had difficulty hearing in church,” discloses Dr. Hansen. “The church he attends has a hearing loop, and the hearing aids we gave him can be used with that loop. Now, he hears very well at church.”
Michael chose Trinity Hearing & Balance Center because it was convenient, but he had a tremendously positive experience there. He believes his better hearing has given him a better life. He says everyone at the center deserves credit for the role they played in enhancing his life.
“Dr. Hansen and her staff at Trinity Hearing and Balance Center are great,” he comments. “I would recommend them in a heartbeat!”

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